Refund and Returns Policy

Refund & Return Policies
**Effective Date: August 10, 2023**

Thank you for shopping at GetBubuDudu.com. We strive to offer top-quality products and exceptional service. However, we understand that circumstances might arise where you need to return a product or request a refund. Please review this policy carefully to understand your rights and obligations.

**1.1 Eligibility for Returns:**

You may request a return if:

– The product you received is damaged, defective, or doesn’t match your order.

– The quantity of items received is incorrect.

– The product has reached or exceeded its expiration date upon delivery.

**1.2 Time Frame for Returns:**

Initiate your return request within [14 days] from the day you received the product. Requests made after this period might not be accepted.

**1.3 Return Process:**

To start a return, follow these steps:

1. Contact our dedicated customer support team at [[email protected]] within the specified timeframe. Please provide your order number and details about the issue.

2. Our support team will guide you through the return process and provide instructions for sending back the product.

**1.4 Return Shipping:**

For cases where the return is due to an error on our part (defective, damaged, or incorrect item), we will provide a prepaid return shipping label.

**1.5 Condition of Returned Items:**

Returned items must be in their original packaging and condition, including all tags, labels, and accessories. We reserve the right to reject returns that don’t meet these criteria.

**2. Refunds**

**2.1 Eligibility for Refunds:**

You may be eligible for a refund if:

– Your return request is approved and the product is received in acceptable condition.

– The product you ordered is out of stock, and a replacement is not possible.

**2.2 Refund Process:**

Once we receive and inspect the returned product, we will process your refund within [ 7 days]. The refund will be issued using the original payment method.

**3. Non-Refundable Items:**

Please note that certain items are non-refundable, including:

– Gift cards and digital products.

– Items not eligible for returns (perishable goods, personalized items, etc.).

**4. Contact Us:**

Should you have any inquiries about our Return and Refund Policy, please reach out to our customer support team at [email protected]

Please be aware that this policy is subject to change without prior notice. It’s your responsibility to review this policy periodically for any updates.

By purchasing GetBubuDudu.com, you acknowledge and agree to the terms outlined in this Return and Refund Policy.

If you have any questions or concerns about our accepted payment methods, feel free to contact our customer support team at [email protected]

Thank you for shopping with us at GetBubuDudu.com!