Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
07-10 Business days |
| Canada, Europe |
07-10 Business days |
| Australia, New Zealand |
07-10 Business days |
| Central & South America |
07-10 Business days |
| Asia |
07-10 Business days |
| Africa |
07-10 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says \"no information available at the moment\".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (07-10 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of getbubududu.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (25 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Liberatore Accordino
Very cute and there doesn’t seem to be any damage, it also shipped very quickly!
Carla Poole
Does not illuminate as much as it comes out in the image, but it is beautiful anyway and quickly charges
Jaimee Harter
The item is super Thank you, quickly delivered. Packed perfectly, I advise everyone. Thank you again
Cindi Mcfarlin
Valtena Amodei
Emma Carra
Very nice lamp. The product was received in a very good way, with good packaging.
Phoenix Stone (verified owner)
I gifted my boyfriend a Bubu Dudu plushie, and seeing the joy on his face was priceless. It’s a simple yet meaningful way to express our love for each other.
Ivy Hawthorne (verified owner)
When my girlfriend gave me a Bubu Dudu plushie, it made me feel incredibly loved and cherished. It’s a gift I’ll treasure forever.
Leo Silver (verified owner)
Giving my girlfriend a Bubu Dudu plushie was a way for me to show her how much she means to me. It’s a small gesture with a big impact on our relationship.
Ryker (verified owner)
The product is firmly packed.
Lucas (verified owner)
Good quality.
Riley (verified owner)
The product is firmly packed.
Daniel (verified owner)
Very fast delivery.
Zane (verified owner)
The product is firmly packed.
Zohar (verified owner)
The product is firmly packed.
Aurora Frost (verified owner)
I surprised my boyfriend with a Bubu Dudu plushie, and he was overjoyed. It’s a sweet reminder of our love that he can keep close to his heart.
Ryan (verified owner)
Good quality.
Phoenix Stone (verified owner)
My girlfriend gave me a Bubu Dudu plushie, and it’s become my favorite cuddle buddy. It’s like having a piece of her with me, even when we’re apart.
Dante Rivers (verified owner)
I gave my girlfriend a Bubu Dudu plushie as a token of my affection, and she couldn’t stop smiling. It’s a reminder of our bond, even when we’re apart.
Ember Dawn (verified owner)
Receiving a Bubu Dudu plushie from my boyfriend was the sweetest gesture. Every time I hug it, I feel his love wrapped around me.
Luna Evergreen (verified owner)
My girlfriend surprised me with a Bubu Dudu plushie, and it melted my heart. It’s not just a toy; it’s a symbol of her love and thoughtfulness.
Stella Sky (verified owner)
My girlfriend gave me a Bubu Dudu plushie, and it’s become my favorite cuddle buddy. It’s like having a piece of her with me, even when we’re apart.
Phoenix Stone (verified owner)
When my boyfriend surprised me with a Bubu Dudu plushie, I knew he put a lot of thought into it. It’s a constant reminder of his love that brightens my day.
Kai Ocean (verified owner)
There’s something so special about receiving a Bubu Dudu plushie from your significant other. It’s like they’re giving you a piece of their heart to cherish forever.
Luna Evergreen (verified owner)
Giving my girlfriend a Bubu Dudu plushie was a way for me to show her how much she means to me. It’s a small gesture with a big impact on our relationship.
Sage Wilder (verified owner)
Receiving a Bubu Dudu plushie from my boyfriend was the sweetest gesture. Every time I hug it, I feel his love wrapped around me.
Orion Nightingale (verified owner)
I gifted my boyfriend a Bubu Dudu plushie, and seeing the joy on his face was priceless. It’s a simple yet meaningful way to express our love for each other.
Amelia (verified owner)
The Bubu and Dudu Night Light Lamp was the perfect gift for my husband on Valentine’s Day. Its gentle light creates a romantic ambiance in our bedroom, and it’s a constant reminder of the love we share. Highly recommend for couples looking to add a touch of romance to their lives.
john
Great product