Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
07-10 Business days |
| Canada, Europe |
07-10 Business days |
| Australia, New Zealand |
07-10 Business days |
| Central & South America |
07-10 Business days |
| Asia |
07-10 Business days |
| Africa |
07-10 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says \"no information available at the moment\".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (07-10 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of getbubududu.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (25 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Olivia Johnson (verified owner)
I got this Bubu and Dudu keychain as a couple gift, and it was perfect! Adorable design.
Liam Smith (verified owner)
My girlfriend loves her new keychain! It made the cutest Valentine’s Day gift
Grace (verified owner)
The design is so cute, and it’s perfect for anyone looking for a personalized couple gift. We’ve been collecting couple merch for a while now, and this was a great addition to our collection.
Carter Young (verified owner)
I got this keychain as a custom gift for her, and she was so happy! The Bubu and Dudu design is cute, and it’s perfect for Valentine’s Day or as a gift for couples. It also works well as an anniversary gift to a couple.
Ella Foster (verified owner)
My partner and I love collecting Bubu and Dudu merch, and this keychain was a great addition! The quality is outstanding, and the design is adorable. We exchanged it as a couple Christmas gift, and we both loved it.
Brown (verified owner)
Bought this as a gift for my partner, and we both love it! Such a cute couple merch.
Avery Anderson (verified owner)
This Bubu and Dudu keychain is amazing! Perfect for gifts for couples.
Harper Wilson (verified owner)
Got this as a customized couple gift for our anniversary. We loved it!
Isaac Thompson (verified owner)
The quality is really good, and it’s a great couple gift idea. It’s the perfect size to carry on your keys, and we’ve already gotten compliments on it.
Victoria (verified owner)
I purchased this Bubu and Dudu keychain as part of an anniversary gift to a couple, and they were so excited! The design is incredibly cute, and it made a great addition to their couple merch collection
Hunter Bailey (verified owner)
“My girlfriend and I absolutely love this keychain! It’s a perfect couple gift and a wonderful addition to our Bubu and Dudu merch. I bought it for her birthday, and she loved the thoughtful design. The quality is top-notch, and it’s a fun way to share something unique. Great for customizing gifts for couples, and I’ll definitely be getting more in the future
Logan Davis (verified owner)
The Bubu and Dudu keychain was a great gift for my girlfriend. Awesome quality!
Caleb (verified owner)
rfect for a Valentine’s Day couple gift. My girlfriend loved the design!
Amelia Phillips (verified owner)
Such a cute keychain! I got it as part of a couple gift for my best friend’s birthday, and she absolutely loved it. The Bubu and Dudu design is adorable, and it’s perfect for anyone who loves quirky, cute gifts. This keychain makes a great option for couples looking for something fun and unique. Highly recommend for customized couple gifts or as a fun birthday gift!
Jackson (verified owner)
My wife and I have been collecting couple merch for a while, and this keychain is our newest addition. We got it as part of our anniversary celebration, and we both loved it!
Madison Hill (verified owner)
My wife and I have been collecting couple merch for a while, and this keychain is our newest addition. We got it as part of our anniversary celebration, and we both loved it!
Owen Lee (verified owner)
Bought this keychain for my girlfriend, and she adored it! Best couple gift ever.
Chloe Perez (verified owner)
The perfect anniversary gift for my husband. Great addition to our collection.
Landon Brooks (verified owner)
I bought this keychain as a surprise anniversary gift for my girlfriend, and she was thrilled! The Bubu and Dudu design is adorable, and it’s the perfect size to carry around. It’s great for anyone looking for a thoughtful couple gift or a fun birthday surprise.
Ramirez (verified owner)
This keychain is adorable! I bought it as a gift for my best friend’s wedding anniversary, and they both loved it. The Bubu and Dudu design is so cute, and it’s perfect for anyone looking for customized couple gifts.